Citizens Bank (580 Washington St.)

This Citizens Bank branch sits on Washington Street on the stretch of downtown between Downtown Crossing and Chinatown. It offers personal and business banking, including checking and savings accounts, credit cards, home equity products and student loans. Customers are invited to Ask a Citizen how the bank can help, and the bank offers tools for those switching over their direct deposits and saved payments from another bank.

Citizens began as the High Street Bank in Providence, Rhode Island, in 1828 and remains headquartered there, and it now operates branches across New England, the Mid-Atlantic and the Midwest. Its mobile app handles check deposits and everyday banking, and customers can also get help by phone, chat or in person. Bankers offer Citizens Checkups to help customers focus on what is important and map out a plan.

What to Know

• The Round Ups feature moves spare change from debit card purchases into savings.
• Student loans with Multi-Year Approval can cover several school years after one application.
• Citizens FastLine home equity lines can deliver money in as little as two weeks.
• The branch is listed by the Downtown Boston Alliance.