Crowdly

Crowdly is a Boston-based advocate marketing and customer engagement platform that helps brands turn their best customers into a community. Companies use it to run rapid research, collect customer-generated content, increase loyalty and purchases, and spread authentic word-of-mouth that wins new customers. Each brand gets a white-labeled advocate Hub, fully customized, that serves as a digital home base where hundreds or thousands of customers can engage with the company.

Inside the Hub, brands launch Missions, activities that encourage fans to share stories and recommendations with friends. Segmentation tools track individual relationships over time and target personalized Missions, and the FosterTrack feature uses AI and event triggers to run automated engagement sequences. A dashboard shows engagement, conversions, survey responses, and exportable content in real time. Clients can choose fully managed services or self-service with strategic guidance from Crowdly’s team.

What to Know

• Missions are distributed through white-labeled, direct-to-fan channels.
• The platform is designed to launch quickly.
• Clients have included long-established companies building their first digital advocacy programs.
• Crowdly is listed in the Boston Seaport business directory.