DaveTech
About
DaveTech is a Wayland-based tech support service for MetroWest Boston, offering friendly in-home and virtual help with everyday technology. Common requests include iPhones, Wi-Fi, Apple and PC computers and laptops, and printers, and the service also helps clients learn to sell on Facebook Marketplace and social media. Beyond fixing problems, the focus is on training, showing clients how to handle tasks they will need to repeat on their own in the future.
David Zylber runs DaveTech, drawing on a background in technical support, customer service and video production. The process starts with a free consultation: after a request comes in, DaveTech follows up within a few hours to understand the problem, then schedules a service session in person or virtually. Within two to five business days after each session, clients receive custom notes and instructions at no extra charge, so they have a written reference for next time.
What to Know
- Sessions have a one-hour minimum, with time prorated after the first hour.
- Travel time may be charged depending on location, and this is settled up front.
- Payment is due when the service is completed.
- DaveTech is a member of the Lexington Chamber of Commerce.
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