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Beantown Magazine
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Insurance · Quincy

Arbella Insurance Group

About

Arbella Insurance Group is a Quincy-based property and casualty insurer that has served New England since 1988. It offers auto, home, condo, renters, landlord and business insurance, along with policies for unexpected, serious occurrences, designed around New England roads, homes and weather. Coverage is available in Massachusetts, Connecticut, New Hampshire and Rhode Island, and the company sells through local independent agents who live and work in the communities they serve and give advice with a personal touch.

Arbella describes its mission as putting people first and being responsive, fair and respectful to customers. Its community work runs through the Arbella Insurance Foundation, which supports local organizations with the involvement of employees and independent agents. The company is also known as an employer: staff have voted it a Boston Business Journal Best Places to Work company since 2009, and the same publication has named it one of the most charitable companies in Massachusetts for 18 consecutive years.

What to Know

  • Claims can be reported through the myArbella app, online or by phone, with an after-hours call center.
  • Customers can get started online or talk with a specialist.
  • Arbella holds an A.M. Best financial strength rating.
  • The company publishes consumer guides, such as how to avoid roofing contractor scams.

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