Macy’s

The downtown Boston Macy’s sits at Downtown Crossing, where Summer Street turns into Winter Street, and offers department store shopping across fashion, accessories, footwear and beauty. Shoppers can browse high-end designer apparel along with a wide range of accessories and shoes, while the beauty department carries makeup, skin care and fragrance from many brands, along with grooming kits and colognes for men. Free one-on-one services from beauty brands are available in the store.

The store also houses a Benefit Brow Bar, a full-service brow salon staffed by licensed estheticians who handle facial waxing, threading, tinting and brow lamination. Beyond shopping, the downtown Macy’s hosts celebrity appearances and special events, and every holiday season it stages holiday shopping windows. Macy’s is one of the country’s best-known department store chains, and this is its store in the heart of downtown Boston.

What to Know

• The building was long home to the Jordan Marsh department store before Macy’s took it over.
• The MBTA’s Downtown Crossing station is close by.
• The store is a member of the Downtown Boston Alliance.