Modern Assistance Programs

Modern Assistance provides employee assistance programs, substance abuse counseling and recovery services to employers and workers across New England. Based in Quincy, it focuses on behavioral health for employees and their families, with care delivered by licensed clinicians. Its services include same-day counseling sessions, family treatment programs and on-site crisis interventions, with personalized solutions for individuals and organizations across a range of industries.

The company challenges employers to ask whether their workers can name their EAP or someone who works there, and it builds its model around being known in person. Clinicians meet with clients and come on site to workplaces, building lasting relationships rather than treating people as numbers on a report. Care is adapted to each person’s circumstances, family dynamics and cultural background, and the approach includes families, since workplace performance and family well-being are closely linked.

What to Know

• Licensed clinicians are available 24 hours a day, seven days a week.
• There are no waiting lists for employees seeking support.
• Staff trainings are offered to employer clients.
• The company recently announced a new ownership structure.