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Electrical Distributors · Braintree

National Grid

About

National Grid is a major energy company that delivers electricity and natural gas to millions of customers in Massachusetts and New York, in addition to its core business in Great Britain. Its Massachusetts operations maintain the poles, wires, gas mains and service connections that keep homes and businesses supplied, and handle billing, new service requests and outage response. It is listed with both the Braintree and Quincy chambers of commerce on the South Shore.

The company’s Massachusetts business grew out of longtime regional utilities, including New England Electric System, acquired in 2000, and Boston Gas, which came with the purchase of KeySpan in 2007. National Grid is one of the sponsors of Mass Save, the statewide program that offers home energy assessments and incentives for efficiency upgrades, and it runs programs aimed at helping customers move toward cleaner energy.

What to Know

  • The parent company, National Grid plc, is headquartered in London.
  • National Grid was formed in 1990 when the electricity industry in England and Wales was privatized.
  • Customers report power outages and gas emergencies directly to the utility rather than to the city or town.

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