Oriental Furniture
About
Oriental Furniture is a retailer of Asian furniture, unique gifts and home decor that began as a single shop and grew into a large online store. Its catalog is hand-picked by the company’s buyers, who look for quality and design and keep adding new products. Shoppers can find pieces suited to furnishing and decorating a home in Asian style, along with gift items, all sourced through the company’s own importing operation rather than through middlemen.
The business opened in 1985 as a retail store in Natick. In the mid-1990s it expanded online to reach a wider audience, and it has worked since then to become the largest online retailer of Asian furniture and decor. As a direct importer, it brings in goods straight from sources across Asia to keep costs down. Customer service is handled by a staff of representatives who answer product questions and help with orders.
What to Know
- Products are imported directly from Vietnam, Taiwan, Shanghai, Tibet, Tokyo, Hong Kong, Korea, the Philippines, Thailand and India.
- Customers can reach representatives by telephone, live chat or email.
- The company aims to respond to all inquiries within 24 hours.
- The business is listed with the Harvard Square Business Association.
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