Roan Solutions, Inc.

Roan Solutions is a Cambridge managed IT services provider that has supported small and mid-sized organizations since 1999. Its philosophy is that fixing problems after they happen is too late, so it emphasizes proactive maintenance, cybersecurity automation, and sound system design to prevent downtime. The goal is to make technology something clients rarely have to think about, freeing them to focus on running their organizations rather than worrying about systems.

Services include managed security to protect operations, IT support that can either fully replace an internal department or supplement an existing team, and cloud solutions aimed at predictable, lower costs. The company also sees client education as part of its job, explaining the pros and cons of different technologies. It argues that organizations should have clear visibility into their technology’s performance, cost, and roadmap, and it encourages businesses to ask any provider about its approach to maintenance.

What to Know

• Roan Solutions supports business systems such as ERP, e-commerce, logistics, and productivity tools.
• Its stated mission is to implement technology solutions that decrease costs and optimize productivity.
• It notes that a managed provider can scale for rapid growth and support organizations running multiple shifts or time zones.