TD Bank

The TD Bank branch in Central Square, Cambridge, is part of a bank that brands itself “Unexpectedly Human.” TD Bank emphasizes long branch hours and weekend availability, keeping doors open on Saturdays and Sundays in almost every town it serves. The idea is that banking should fit around customers’ schedules, whether they arrive a little early, a little late or on a weekend errand run.

Small touches are part of the experience: free lollipops, pens customers can keep and a welcome for dogs. Staff are encouraged to go above and beyond, and the bank says its employees live and work in the communities they serve, volunteering time and support for local causes. For customers who prefer to handle things themselves, mobile and online banking cover deposits, transfers, bill payments and balance checks, and new accounts can be opened online at any hour.

What to Know

• Live customer service is available 24 hours a day, 365 days a year.
• The bank operates hundreds of branches and ATMs across the US.
• Customers can reach real people through TD’s social media channels.
• The branch is listed by the Central Square Business Improvement District.