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Needham

Tel-Affinity

About

Tel-Affinity is a Needham technology advisory firm that helps businesses choose and support voice and data services. Founded in 1991 as one of the first independent telecommunications sales agencies, it identifies, sources and supports technologies from VoIP phone systems to SD-WAN networking, internet circuits, contact center tools and cloud services. The firm says clients pay no additional cost for its services, and it works with businesses of all sizes and industries.

The firm acts as a single point of contact for a client’s communications, saving staff countless hours of work. It has sourced thousands of hosted VoIP seats and hundreds of voice and data circuits for hundreds of businesses, and some customers have stayed with it for more than 25 years. It also keeps legacy PBX, POTS and PRI services current and helps clients move IT functions to the cloud under an everything-as-a-service model.

What to Know

  • The team has more than 50 years of combined industry experience.
  • Medium and large multifamily buildings are one of its focus areas.
  • Network services emphasize redundancy to keep systems running.
  • Tel-Affinity is listed with the Sustainable Business Network of Massachusetts.

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