128 Plumbing, Heating, Cooling & Electric
About
128 Plumbing, Heating, Cooling & Electric is a Wakefield-based home services company handling plumbing, HVAC, electrical work and drain cleaning for homeowners. Its specialties include residential service calls, yearly maintenance, and installations of ductless mini-splits, furnaces, boilers and water heaters. The name comes from Route 128, a nod to how local the company considers itself. Technicians make a point of explaining the equipment in each home and walking customers through every step, since most homeowners are not experts.
David Williams founded the business in 1992 at his dining room table, driven by a passion for plumbing and construction. Under his son, Ryan Williams, it has grown from a one-man truck into a large operation that moved from its roots in Lynnfield to headquarters in Wakefield, backed by a full-service warehouse, installation experts and a dedicated customer experience team. Crews now serve tens of thousands of customers a year under a culture summed up as “teamwork wins.”
What to Know
- Since 2024 it has been the Official Home Service Company of the Boston Red Sox.
- It holds Navien NSS certification, Mitsubishi Electric Diamond Elite status and American Standard Customer Care designation.
- Additional locations operate in North Andover and Chelmsford, plus a Seabrook, New Hampshire, branch added in 2026.
- Service covers the North Shore, Greater Boston, Merrimack Valley, South MetroWest and Southern New Hampshire.
- Staff can help homeowners understand Mass Save financing and rebates.
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