Clarasys Inc.

Clarasys is an international business consulting firm that calls itself the experience consultancy. It helps clients improve and innovate the systems and services behind customer and employee experiences, with the goal of helping businesses grow, staff achieve more and brands build their reputations. Clients range from disruptive start-ups and global organizations to small nonprofits and government bodies, and teams aim to turn business needs into working change quickly while leaving clients able to sustain it.

Sustainability is a stated priority. The firm says the climate and ecological crisis is driven by the way business is done today, and it offers to help clients map a clear route toward sustainability broken into simple, achievable steps. Its published research covers topics such as balancing customer experience with cost to serve, sustained AI adoption, pay transparency and purpose-driven governance in the water sector, reflecting the breadth of industries where its consultants work.

What to Know

• Clarasys was named to The Sunday Times Best Places to Work 2026 list.
• It has published UK consumer research on subscription behavior in partnership with Stripe.
• The firm is a member of the Sustainable Business Network of Massachusetts.
• Sophie Andrews serves as the company’s Chief People Officer.