First Citizens Bank

First Citizens Bank is a large national bank with a presence in Boston, serving personal, business, commercial and wealth clients. Headquartered in Raleigh, North Carolina, it offers everyday checking and savings accounts, credit cards, loans, mortgages and investing services, along with commercial lending and leasing for companies. The bank describes itself as family-led despite its size, with a focus on long-term relationships and on the idea that banking should put people first.

Alongside a network of more than 500 branches and offices in 30 states, First Citizens runs a commercial banking arm that lends coast to coast, an innovation banking group that serves businesses at every stage, and a nationwide direct bank. Customers can manage accounts through digital tools that track expenses, build budgets, transfer funds and monitor cards, and the bank publishes guides on topics such as investment scams and choosing IRA investments.

What to Know

• Parent company First Citizens BancShares trades on the Nasdaq under the symbol FCNCA.
• The parent company ranks among the top 20 U.S. financial institutions, with more than $200 billion in assets.
• In 2023 First Citizens acquired Silicon Valley Bank, which now operates as a division of the bank.
• The bank is a member of the Greater Boston and South Shore chambers of commerce.