FirstLight
About
FirstLight is a Northeast telecommunications and IT provider that supplies businesses with fiber connectivity, cloud and data center services, unified communications and cybersecurity from a single source. Its pitch is aimed at IT teams that spend too much time managing multiple vendors: one provider, one call when something breaks and one bill. Services include an award-winning fiber network, SD-WAN and SASE network management, hosted phone and communications systems, and data center and cloud hosting.
The company has more than 25 years in the fiber and communications industry and serves over 15,000 customers across the Northeast, from credit unions and medical practices to school districts, museums and public broadcasters. It emphasizes always-on, US-based local support available around the clock and industry-leading service level agreements. Recent work includes a high-capacity fiber route connecting Albany and Boston for a major hyperscale cloud customer.
What to Know
- FirstLight hosts a Boston Cloud Connect Summit featuring AI and cybersecurity experts.
- The company reports a Net Promoter Score 51 percent above the industry average.
- It has partnered with VETRO for next-generation infrastructure management.
- FirstLight is a member of the Greater Boston Chamber of Commerce.
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