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Beantown Magazine
Discover Greater Boston and the Businesses That Drive It
Banking · Melrose

Northern Bank

About

Northern Bank in Melrose is a branch of a community bank built around the idea that every business starts with an entrepreneur and an idea. Its pitch to business owners is simple: a bank that understands their industry. For everyday banking, customers have in-branch service backed by online banking, mobile banking and an ATM network available 24/7, plus a contact center and a support ticket system for existing clients.

The bank traces its roots to 1960, when two entrepreneurs who had been turned down for a loan at a traditional bank started one of their own, aiming to help local businesses grow and communities thrive. Clients such as the Lowell-based Merrimack Valley Housing Partnership, which promotes affordable home ownership, describe moving their accounts there for its community focus, approachable staff, visible presence at local events and easy-to-use online banking.

What to Know

  • Teresa Evangelista leads retail services as a senior vice president.
  • Donna Koulas works with customers as a residential loan officer.
  • The bank will never call to request PINs, passwords or account numbers, and it warns customers about spoofing scams.
  • The branch is listed with the Malden Chamber of Commerce.

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