Northern Business Machines, Inc (NBM)
About
Northern Business Machines, known as NBM, is a Burlington-based office technology company serving businesses across Greater Boston and New England. It sells and services copiers and office equipment as an authorized distributor of Sharp, Ricoh, Konica Minolta, HP and KIP, and also provides managed IT services, cybersecurity solutions, print management and Waterlogic water filtration systems. The company works with local and regional businesses on both complex and everyday technology challenges.
NBM opened in 1985 and is family owned and operated, marking more than 40 years in business. It is the top Sharp Electronics office technology dealer in New England and ranks among the top 10 Sharp dealers nationally. Customer satisfaction is tracked through Net Promoter Score surveys sent after each service call, and the company publishes blog posts on cybersecurity threats and ways to save time and money.
What to Know
- About 65 percent of NBM’s workforce has been with the company for more than 10 years.
- Businesses can take an online cybersecurity quiz to gauge their security.
- The company describes itself as an award-winning, fully authorized office equipment dealer.
- Customers include insurance agencies, publishers and property management companies.
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