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Beantown Magazine
Discover Greater Boston and the Businesses That Drive It
American · Boston

Potbelly Sandwich Shop (1 Federal St.)

About

Potbelly Sandwich Shop at One Federal Street is a downtown Boston location of the national sandwich chain. Potbelly is known for toasty warm sandwiches made to order, and its menu also includes salads, soups, shakes and cookies. The shop works for a quick lunch eaten in or taken to go, and it is part of the chain’s network of neighborhood shops across the country.

The chain’s story started in Chicago with a young couple who owned an antique shop. Looking to do better, they began serving lunch to their collecting customers, and the simple sandwiches caused enough of a fuss that lines reached out the door and around the corner. Over time the “little antique shop that could” became a lunchtime getaway with warm sandwiches, homemade desserts and even live music.

What to Know

  • Bryant Keil bought the original Lincoln Avenue store in 1996 and set out to expand the brand nationally.
  • The chain counts more than 270 shops in neighborhoods around the country.
  • Takeout and casual dine-in are both available.

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