Salem Skipper
About
Salem Skipper is a city-backed, on-demand rideshare service that covers the whole of Salem. It works like a minibus that comes when riders want it: passengers book a trip in the mobile app, get picked up within minutes and are matched with others heading the same way. It serves residents, commuters and visitors, and offers a way to get around town without the hassle of parking.
The City of Salem brought the service to the city and has kept it running with state support. In September 2026 the city received an additional $1 million through MassDOT’s Microtransit and Last Mile Transit Grant Program to extend operations while it prepares a proposal for a sustainable funding model. The service enforces a zero-tolerance policy for driver drug or alcohol use and for inappropriate behavior toward passengers.
What to Know
- Title VI rights notices, complaint forms and procedures are available in English and Spanish.
- Riders who feel uncomfortable or unsafe can ask the driver to end the trip immediately.
- Feedback and problem reports can be sent through the app or by email after a ride.
Is this your business?
Claim it to add hours, photos, a description and a spotlight story.