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Music & Electronics · Boston

T-Mobile

About

This T-Mobile store in Downtown Boston is a retail location of the national wireless carrier, where customers can shop for phones and other devices and sign up for or change wireless service. As with other T-Mobile stores, shoppers can come in to compare devices, open or switch an account, or get help with their service in person. The downtown location is convenient for people in the Downtown Crossing area who prefer to handle phone upgrades or plan changes face to face.

T-Mobile US is based in Bellevue, Washington, and has built its brand around the Un-carrier label, its name for efforts to change how wireless service is sold, such as dropping annual service contracts. The company merged with Sprint in 2020, becoming one of the largest wireless providers in the United States, and it runs a nationwide 5G network. It also operates the prepaid brand Metro by T-Mobile alongside its main brand.

What to Know

  • T-Mobile also sells 5G Home Internet service in eligible areas.
  • Business customers can get wireless and internet service through T-Mobile for Business.
  • The store is part of the Downtown Boston Alliance district.

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