TruNorth Bank – Downtown Salem (formerly North Shore Bank)

TruNorth Bank’s downtown Salem branch was formerly a North Shore Bank office and now operates under the TruNorth name as part of a local Massachusetts savings bank. Customers can open personal and business accounts, borrow, and use investment services, with mortgages offered through the TruNorth Mortgage division. The bank aims its products at everyone from people looking for simple cash management to households preparing for a major life milestone.

TruNorth emphasizes giving back in the communities it serves. CEO Matthew S. Sosik kicks off the annual Neighbors Helping Neighbors fundraiser each fall, collecting donations from customers, employees and neighbors for local food pantries through October. Elsewhere on the North Shore, the bank donated $30,000 to the Peabody Education Foundation’s Mental Wellness Initiative, and it hosts free shred days so residents can safely dispose of sensitive paperwork.

What to Know

• The bank offers an online security checklist and guidance on spotting imposter scams.
• Customers should call, not email, when sharing account numbers or other sensitive details.
• TruNorth also has an office in Easthampton in western Massachusetts.